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Compliance

Service Level Agreement

Last updated: July 2026. Official agreements and policy compliance documents.

1. 99.9% Uptime SLA Commitment

Fraylon Hosting guarantees 99.9% uptime for all Web, Cloud, WordPress, and VPS hosting servers in any given calendar month.

2. Service Credit Compensation

If server availability falls below 99.9% due to unannounced host node failure, affected customers are eligible for hosting credit added directly to their account balance upon request.